Product Designer

  • Work with Transformation team including Agile Squad Product Owners, to define experience design epics and build backlogs that will enable delivery of desired end state customer experience
  • Empathise with the user: Conduct research including desk analysis, competitor landscaping, market research, user surveys, user interviews, contextual enquiries and heuristic reviews
  • Define the current state: Create empathy maps, journey maps, experience maps, service blueprints, XD problem statements and personas.
  • Ideate the future: Lead ideation workshops, create problem statements, design hypothesis and ideate the future state
  • Prototype and iteratively test your ideas with users, with successful implementation.
  • Interlock your experience design requirements with the process and workflow leads
  • Take responsibility for a subset of the Global customer journey, working with End to End Experience Design Leads to continuously improve the experience and it's performance based on targeted business outcomes, aligned to the Global strategy

Elvárások / Requirements

  • English on a fluent level
  • Ability to meet the customers' needs in line with the business requirements
  • Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
  • Ability to comprehend and to oversee various aspects of a problem or a situation
  • Ability to find root causes of problems and to focus on their quick and efficient solution
  • Design Thinking and Ideation
  • User Research in a Business to Business context
  • Experience Design across multi channels
  • Human Centred Design and User Iterface Design
  • Communication, Co-Creation and Collaboration
  • Experience with the following tools are considered an advantage: UXPressia for multi channel end to end experience design, Figma for User Interface design, UserTesting.com for prototype testing, Mural as a collaboration platform

Amit nyújtunk / Benefits

  • Competitive salary and benefit package
  • Being part of the Hungarian Project and Programme Manager HUB, which serves the whole EMEA region
  • Regular knowledge sharing sessions, as well as out of office events
  • Flexible working hours (depending on your current allocation and customer needs)
  • Internal training framework
  • Employee and Family Friendly Workplace
  • Opportunity to work from Home
  • Private health insurance package

Cégnév: Trenkwalder Kft
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