Telenor is the biggest mobile only carrier in Hungary - our solutions make people’s lives easier and contribute to the economic and social growth of Hungary. We believe that the benefits of mobile communication including internet and mobility in general need to be made available to everyone. We want to deliver a no-compromise mobile experience to our customers. This is what we do, and why we exist. Discover your potential with us!

Responsibilities:

  • Active participation in preparing yearly, quarterly and monthly CRM activity plan of consumer (prepaid, postpaid) segment
  • Lifecycle management of consumer segment by improving the customer value mix and customer satisfaction on the base
  • Understand segment performance and segment needs
  • Support inflow campaigns and product launch with managing customer onboarding
  • Plan, and with the help of other teams execute continuous sub-segmented campaigns to achieve KPIs related to the existing customer base
  • Alignment of CRM activities with other segments and across channels, support hero campaigns
  • Customer retention and churn management
  • Support business decisions with preparing decision making materials and presenting these for management team
  • Monitoring performance on granular level, setting and following-up the KPIs in relation with activities
  • Prepare campaign profitability calculations and follow up
  • Coordinate activities across the organization, work collaboratively and coordinate cross functionally with other units

Qualifications:

  • University degree (economics, business administration, commerce, marketing, technical)
  • Strong analytical and strategic skills combined with deep passion for customer experience
  • 4+ years of relevant marketing or customer segment management or CRM related experience
  • Practical knowledge of product management, G2M process, project management and planning
  • Fluent English
  • Customer commitment, experience in working with customer insights, segmentation, CRM planning
  • Assertiveness
  • Open mindset
  • Team-player and ownership attitude

Why You should choose us?

    Thanks to the continuous innovations in our industry, the individual development and inspiration is simply given if you work for us! We have very attractive benefits on top of your salary and quarterly company bonus: you can set up your own package from a broad variety of options in the amount of 700 thousand HUF per year. It goes without saying that you will have a company mobile phone, unlimited net and great discounts for our services to your family and friends. We work hard, but play hard… we are famous for our great company parties and internal events, also the fitness room and the outdoor sport facilities help you recharge your batteries. You can work in our cool, environmentally friendly office at Törökbálint (on Fridays, expect some colleagues brining in their dogs too ;) or home office is also available.

Sector(s):

  • Marketing, Media, PR
  • Brand and Product Manager
  • Project Manager
  • Full time

Experience required:

  • 3-5 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

Törökbálint

How to apply/ contact information:

Apply via "Jelentkezem" button undernath.

HASONLÓ ÁLLÁSOK